Privacy Policy
Last updated: February 2026
1. Introduction
North Fin Services ("we," "us," or "our") is committed to protecting the privacy and confidentiality of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tax filing services and visit our website.
By using our services, you consent to the practices described in this policy. We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
2. Information We Collect
Personal Information
We collect personal information necessary to provide tax filing services, including: full name, email address, phone number, date of birth, Social Insurance Number (SIN), mailing address, employment and income information, and tax-related documents such as T4, T5, T2202 slips, and receipts.
Automatically Collected Information
When you visit our website, we may automatically collect technical information such as your IP address, browser type, device information, and pages visited. This data helps us improve our website and services.
3. How We Use Your Information
We use your personal information to:
- Prepare and file your tax returns with the CRA
- Provide tax planning and advisory services
- Communicate with you about your account and services
- Respond to your inquiries and support requests
- Comply with legal and regulatory requirements
- Improve our services and website
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With the Canada Revenue Agency (CRA) as required for tax filing purposes
- With service providers who assist us in operating our business (e.g., secure document storage) under strict confidentiality agreements
- When required by law, regulation, or legal process
- With your explicit consent
5. Data Security
We implement industry-standard security measures to protect your information, including encrypted data transmission (SSL/TLS), secure document upload portals, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal and tax information for the period required by Canadian tax law (generally 6 years from the end of the tax year) or as needed to provide our services. After this period, your data is securely destroyed.
7. Cookies and Tracking
Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and understand user behavior. You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
8. Your Rights
Under Canadian privacy law, you have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Withdraw consent for certain uses of your information
- File a complaint with the Office of the Privacy Commissioner of Canada
To exercise any of these rights, please contact us at canipunsood@gmail.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
North Fin Services
Email: canipunsood@gmail.com
Phone: (639) 895-4000